Creating a solid installation agreement

Creating a solid installation agreement is crucial for both you as the installer and your clients. It ensures clarity regarding responsibilities, timelines, costs, warranties, and other important aspects of the project. Here’s a basic outline of what you might include in a solar on-grid system installation agreement:

  1. Parties Involved: Clearly state the names and contact information of both parties involved in the agreement, including the installer (your company) and the client.
  2. Scope of Work: Detail the specific services to be provided by the installer. This should include everything from initial site assessment to final system commissioning.
  3. Timeline: Specify the expected start date and completion date of the project. Include any milestones or deadlines for key phases of the installation process.
  4. Payment Terms: Outline the total project cost and the payment schedule. Specify any upfront deposits required and when final payment is due. Include details on accepted payment methods.
  5. Equipment and Materials: List the specific solar panels, inverters, mounting hardware, and other equipment to be used in the installation. Specify whether the equipment is new, refurbished, or leased.
  6. Permits and Approvals: Clarify which party is responsible for obtaining necessary permits and approvals from local authorities, utility companies, and homeowners’ associations.
  7. Warranties: Detail the warranties provided for the solar panels, inverters, and other equipment, as well as any workmanship warranties offered by the installer.
  8. Insurance: Specify the insurance coverage held by the installer, including general liability insurance and worker’s compensation insurance. Clarify any insurance requirements for the client.
  9. Maintenance and Support: Outline any maintenance services provided by the installer, as well as procedures for addressing warranty claims or service requests.
  10. Cancellation and Termination: Include provisions for canceling the agreement or terminating the project early, including any associated fees or penalties.
  11. Dispute Resolution: Specify procedures for resolving disputes that may arise during the installation process, such as mediation or arbitration.
  12. Governing Law: Indicate the jurisdiction whose laws will govern the agreement in case of legal disputes.
  13. Signatures: Provide space for both parties to sign and date the agreement, indicating their acceptance of its terms and conditions.

It’s important to have a qualified legal professional review your installation agreement to ensure it complies with applicable laws and adequately protects your interests as an installer.

Return & Refund Policy

Return & Refund Policy
Effective Date: June 1, 2024

Eligibility

Items must be returned within 30 days of receipt.
Items must be unused, in original packaging, and in the same condition as received.
Non-Returnable Items

Custom-made products
Products purchased on clearance or sale
Return Process

Contact our customer service to initiate a return.
You will receive a return authorization and instructions on how to send your item back.
Refunds

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
Refunds will be issued to the original method of payment.
Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact customer service.